Terms and Conditions

Section-1 

We accept return on most of the products.

All returns are subjected to 15% DEDUCTION fee and are excluding shipping cost, packing and handling charge or any other charges if included during invoicing which will be charged to customer for returns. Please try to include all original packaging, Specification, Invoice, and necessary materials in intact condition to avoid additional penalty. 

Section-2

 If by any chance you are not satisfied with your order, just return the product to us within 2 working days of Delivered date in the original packaging. We will refund you, deducting 15%.

Return cannot be granter on below terms

  1. Items that you no longer need after partial or full use
  2. Items if you do not like after use/opening of the seal pack/bottle caps


After 2 days of Delivered date we will not accept any refunds or returns.

Refunds will be given on products purchased and is excluding shipping cost, packing and handling charge or any other charges if included during invoicing. All items must be returned in the original package. No repacking or re shuffling is accepted.


All returned items must be sent with pre-paid shipping cost else the same shall be deducted from customer refund amount. In case of Return Customer has to send the product back to origin with courier partner we advise via e-mail communication and request customers to drop the item to nearest office, there will be no Door pick up facility available for returns.


We request customers to send unpacking video in case of damage /defective condition delivery during shipping. which can be identified by physical vision and no unpacking would be required in such scenario.


If you have received an item ‘Not as described’, you can request a replacement at no extra cost or in case if we can’t replace the product we will give you full refund. In such case we request Customers to 
send the product back to origin with courier partner we advise via e-mail communication and request customers to drop the item to nearest office, as there will be no Door pick up facility available for returns.


We strongly recommend packing items components with sufficient padding to avoid damage during return shipping. Note that we are not responsible for products being returned to us in damaged condition. Any loss due to damage would be customer’s payout.

 

     Note: We are subjected to update/ Revise all our policy and terms on timely bases without prior intimation.

           Please Live chat on our website 24X7 Assistance or

          E-mail at: auto.reflection1@gmail.com  or admin@autoreflection.in for further details